Something is happening to Hewlett-Packard Company lately. The company has been into the mud and has been making unfortunate decisions with regards to their relationships with external entities. There’s that board room spying scandal and that alleged espionage against rival company, Dell Inc. And now, HP is once again facing another lawsuit just because it refused to fix a defective notebook computer.
Santa Clara Superior Court has already certified a consumer lawsuit to proceed as a class action against HP. The lawsuit involves certain HP Pavillion notebook computers that Braun Degenshein, the plaintiff, alleges to contain defective inverters.
An inverter is a small device that regulates voltage to light the display screen. If an inverter fails to function properly, the screen becomes extremely dim or flickers. When this happens, the computer becomes utterly useless.
An inverter costs less than $20 but HP asked their consumers $650 to fix the problem which Plaintiff Degenshein claims HP knew about before it sold the computers.
Plaintiff Degenshein and his representative Green Welling are authorized by the Court to proceed with claims under California’s unfair business practice act for breach of the written warranty that accompanied the computers on behalf of all consumers who purchased the computers in California.