A class action lawsuit was filed just recently in Orange Country Superior Court against S & F Management Company, Inc; S & F Management Company, LLC; Windsor Healthcare Management, Inc,; and its 15 nursing care facilities around the state. The suit was filed on behalf of Donald Boone by and through his representative, Atty. Virginia Boone.
The suit alleges that Windsor’s ads, web sites, and brochures, and other promotional materials great claims that the company could not really provide. The company just could not deliver. Windsor is even believed to be an elder abuse case in the making according to Attorney Stephen Garcia.
Garcia says, "We know they aren't providing what they promise -- excellent care -- because the 15 facilities have a long record with the California Department of Health Services of repeatedly receiving citations of deficiencies that found the facilities consistently provided their residents substandard care and violated their rights."
The complaint also alleges that the company’s substandard and neglect of residents’ rights was a corporate-wide strategy. In fact, this is policy mandated by its parent corporations and the principals of S & F Management.
According to the complaint, S & F deliberately understaffed its facilities by forcing each to operate under a budget that is approved and directed by them. This scheme paved the way for the company to get increased business profits by charging services that were not provided.
The plaintiff believes that Windsor’s strategy and policy puts business profit over the welfare of the elderly and vulnerable people it claims to serve.